Accessibility
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The Garden is constantly working to make our site and events as inclusive and accessible as possible.
We are committed to ensuring that artists and audiences of all abilities can make the most of our program. We are always keen to explore new access initiatives and welcome your feedback!
If having read this page you still have a question or need to get in touch about your visit, please email us at access@gardenofunearthlydelights.com.au
Access is a top priority for us, and we’ll be more than happy to help.
Facilities
- All our venues in The Garden have step-free access and are wheelchair accessible. Where possible, accessible entry points are located at main venue entrance.
- When booking please provide any details of the access requirements you require. If you need to inform us post booking please email us at access@gardenofunearthlydelights.com.au or call us at 08 7200 3867.
- Accessible Toilets are available on site.
- The Garden entrance is located adjacent to designated accessible parking bays on East Tce. Please visit Adelaide City Council’s website or call 08 8203 7203 for any further information.
- If you would like to discuss alternative access to The Garden or dropping off patrons and large groups, please contact us at access@gardenofunearthlydelights.com.au
- Guide dogs and assistance animals are welcome in all venues. We can offer you an aisle seat, and let you know about any special effects that might affect your dog.
Venues
Inside The Garden are 14 performance venues. and all have accessible entrances. All venues except The Spiegeltent are general admission, and people usually line up early to get their choice of seats.
If you have access needs or specific seating requirements, please make yourself known to the venue front of house staff and they will assist you.
Some venues, like Dream State and the Invisible, Flight and Séance shows in shipping containers, are immersive shows, with strong use of light and sound. They may not be suitable for people with sensory sensitivities. Check show pages for more information.
You can find additional venue specific access information here.
Booking Tickets
To ensure that The Garden can provide you with the best customer service, if you require any accessibility service for shows sold through The Garden’s Box Office, please email access@gardenofunearthlydelights.com.au or call us at 08 7200 3867.
You can also contact The Garden through the National Relay Service on 133 677 then dial 08 7200 3867 or via relayservice.com.au.
If you are booking through Adelaide Fringe directly, please feel free to contact them via email access@adelaidefringe.com.au or via the Access Booing Line on 08 8100 2089.
Companion Cards
The Garden supports the Companion Card program.
Companion Card holders qualify for a second ticket at no cost for their companion. Companion Card tickets can be booked in person or by phone.
You can read more about the Companion Card Scheme here
Venue Access Videos
A Visual Story for 2025 will be available closer to the festival.
The Garden’s 2024 Visual Story can be seen here.
Auslan Interpreted Shows
Shows that have an Auslan Interpreted performance are listed below:
- The Farmy Farm – Sun 16 Feb, 15:00
- Geraldine Hickey – Thu 20 Feb, 20:15
- Tommy Little – Wed 26 Feb, 20:10
- Luke McGregor – Thu 27 Feb, 18:50
- An Evening Without Kate Bush – Fri 21 Mar, 18:50
- Puzzle Pallooza, Sat 22 Mar, 14:00
This list is constantly being added to, so please check back often! The Auslan Interpreted performance date is also listed on each show page under the Show Details section.
Relaxed Performances
These performances allow for noise and movement in the auditorium, as well as re-entry for anyone who may need time away from the performance.
Upsound Instruments – multiple times
We welcome everyone of all skills and abilities to join us! If you have a special access requirement such as your child has a developmental condition or requires mobility equipment, please list your request in the ‘Access Requirements’ section of the booking page so we can make adjustments.
Relaxed Performances:
Schools: 18 Feb – 20 Mar, Tuesdays, Wednesdays, Thursdays at 11am & 1pm
General Public: 15 Feb – 23 Mar, Thursdays at 5pm, Fridays at 12pm, Saturdays at 10am, Sundays at 10am
Saturday and Sunday Matinees. For accessibility requests or queries, contact hello@broadencounters.com
Tactile Tours
Tactile tours are a specialised guided experience designed for individuals with sensory impairments, such as those who are blind or have low vision. During a tactile tour, participants have the opportunity to explore and engage with objects, artworks or exhibits through touch, sound and other senses.
SÉANCE, FLIGHT & INVISIBLE
Are all available for tactile tour by emailing amy@realscapeproductions.com ahead of time
SACARE Carers Lounge
Located on Rundle Road not far from The Garden, the SACARE Carers Lounge is a dedicated disability and sensory space that caters to child and adult changing, feeding, and sensory needs. The area will feature a low sensory zone and changing place with height adjustable change table and lifter. Free to all and open daily during the festival.
The Carers Lounge will be close on days where temperatures exceed 40°C.
Opening Times
Wednesday to Friday 5:00pm-8:00pm
Saturday 1:00pm-8:00pm
Sunday 3:00pm-6:00pm.
Assistance Animals
Guide Dogs and assistance animals are welcome at The Garden.
Get in touch!
We welcome all visitors to The Garden and are committed to making our site a safe and accessible space for everyone. Your feedback helps us continue to improve our access program and services.
Please get in touch with us on 08 7200 3867 or email us at access@gardenofunearthlydelights.com.au if you have any queries or suggestions regarding accessibility at The Garden.
